Privacy Policy

At LEXTEP, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, shipping address, and payment details when you place an order or sign up for our newsletter.
  • Browsing Information: We may collect data on how you navigate our website, including your IP address, browser type, time spent on pages, and referral sources. This helps us improve user experience.
  • Cookies: We use cookies to track your preferences and enhance your browsing experience. You can disable cookies in your browser settings, though this may limit some functionality on our site.

2. How We Use Your Information

The information we collect is used in the following ways:

  • Order Processing: To process your orders, ensure successful transactions, and deliver your purchases.
  • Communication: To send order confirmations, shipping updates, and respond to customer inquiries. If you opt-in, we will also send marketing emails with product updates or promotions.
  • Improvement: To improve our website functionality and customer service based on browsing data and feedback.
  • Legal Compliance: To comply with legal obligations, such as record-keeping or fraud prevention.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Trusted partners who assist in processing payments, fulfilling orders, and delivering products (e.g., shipping companies).
  • Legal Authorities: If required by law or necessary to protect our rights, we may share your information with legal entities.

4. How We Protect Your Information

We implement industry-standard security measures, including encryption (SSL) and firewalls, to protect your data from unauthorized access. While we strive to safeguard your personal information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have the right to:

  • Access and Update: Review and update your personal information at any time.
  • Opt-Out: Unsubscribe from marketing communications by clicking the "unsubscribe" link in our emails.
  • Data Deletion: Request deletion of your personal data, subject to legal requirements for record retention.

6. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices. Any changes will be posted on this page with the updated date.

If you have any questions or concerns about our privacy practices, please contact us at support@lextep.com.